From the equipment and consumables you order every month, through the calibration that keeps your results defensible, to the facility itself and the people running it. Four services, one accountable partner.
Most laboratories are served by several suppliers who each own a fragment: one sells the equipment, another calibrates it, a third built the room it sits in, and a fourth trains the people who run it. When a result drifts or a certificate lapses, nobody owns the problem and the laboratory manager becomes the integrator.
BICS holds all four. That is not a convenience argument. It is the reason our calibration turnaround holds at a reliable 5 to 7 days with full traceable certification, and the reason the instruments we commission in a new laboratory are already on a calibration schedule the day it opens.
A catalogue of more than 110 laboratory line items across equipment, precision instruments, glassware, plasticware, porcelain, silica, chemicals, consumables, and personal protective equipment, with sourcing support for specialist items outside standard ranges. One consolidated quote, back within one business day.
Calibration of laboratory and process instruments with traceable certification, on-site and workshop repairs, performance testing, and planned preventative maintenance. Standard turnaround is 5 to 7 days. Three service level agreement tiers are available for clients who need scheduled coverage.
Complete laboratory design, installation, and fit-out for new facilities, and phased refurbishment for laboratories that have outgrown their layout or fallen behind a standard. We work around live operations where the facility cannot be taken offline, and we equip and commission as part of the build.
Expert-led, SETA accredited courses that equip laboratory and manufacturing personnel with the practical skills behind the certificates on the wall — from lab practice fundamentals to production quality standards.
Every requirement runs the same four stages, whether it is a single consumables order or a complete laboratory build. The rigour does not scale down.
We ask what the laboratory is actually doing, what it is held to, and what the equipment has to survive. For larger requirements this means a site visit.
We recommend the specification that fits the application rather than the one that fits the catalogue, and we quote with lead times stated against every line.
We manage sourcing, delivery logistics, and installation, coordinated around your operational calendar so that analytical capability is maintained wherever possible.
Equipment commissioning, instrument calibration, and hand-over documentation. Every instrument we commission goes onto a calibration schedule from day one.
Reactive callouts are the most expensive way to maintain instruments, because the cost is never the callout. It is the held batches and the unverified results around it. Our service level agreements move you from reaction to schedule.
Scheduled annual calibration of a defined instrument list, with traceable certification and an asset condition report. Suited to laboratories with stable, low-drift instrumentation.
Scheduled calibration plus planned preventative maintenance, priority callout response, and asset register management. Suited to laboratories with a compliance calendar to satisfy.
Everything in Managed, plus dedicated spare parts holding, guaranteed response times, standing consumables replenishment, and quarterly performance review.
Every tier is scoped against your actual asset register and compliance calendar rather than a standard package.
From a single reagent to a complete laboratory build, we scope every requirement with the same rigour and respond within one business day.
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